I own a General Intl 25-200 lathe and the circuit board went out. I called the Jan 13 and it took until Feb 11 for the part to arrive. They are located in Canada and the part ships from there to Tennessee and is then shipped to the customer. I feel waiting almost a month is very poor service. As anyone who has read reviews of this lathe, the motor is too small but I can live with that but I can't see waiting a month for a part. I would never recommend dealing with this company.

Sometimes shipping circuit boards from other countries to the US can be problematic. I once needed a board that came from Sweden and it was held up in customs for 4 months before they released it.

That's too bad. I have a general midi lathe that I consider far superior to anything in class. It was at an incredible price as well.

I made a PDF & posted it here on making women's ring/jewelry bowls & sent that exact bowl with the exotic wood to make 2 more. I sent it to Ireland to a member who lives there. as a thank you he sent me 3 boxes of chocolate it took just over 2 months to get to my house by that time it had all melted into 3 big blobs of chocolate  but still tasted great